Frequently Asked Questions
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Browse the inventory, add items to your wishlist, and submit it with your event date. We'll email you a quote and contract. Your date is reserved with a signed contract and a 50% non-refundable payment toward your balance; the remaining 50% is due 30 days before your event.
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Delivery is a $99 flat charge anywhere within 50 miles of 99037 — for any number of products. Outside 50 miles? We'll include a custom delivery quote with your order.
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We're based in Spokane Valley, WA and deliver up to 75 miles, including Spokane Valley, Liberty Lake, Newport, Deer Park, Cheney, Coeur d'Alene, Post Falls, Rathdrum, Blanchard, Priest River, and Sandpoint. Additional charges can apply based on rental amount, location, venue restrictions, and drop-off/pick-up times — tell us about any special circumstances. Not sure if we reach you? Ask!
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Yes, any of our arbors rents on its own for $249. If you are booking games too, you can add an arbor to any game package for $149 and save $100.
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Standard drop-off is mid-morning the day of your event (unless your venue requires otherwise). Pickup is about 4 hours after your event start time — by then most outdoor pieces are done for the night, and we can pack up discreetly while you finish the party. Need more time? We'll quote it.
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Our pieces are large and handmade, so all rentals are delivery-only — that's how we make sure everything arrives intact and on time.
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As soon as you know your date. Reserving early locks your items (no one else can rent them), gets you the best price, and checks a big item off your list. We have a large inventory, but popular dates and pieces go first.
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Absolutely — just keep pieces placed safely and never leave them outside overnight or in poor weather (rain, snow, hail, heavy wind). Weather damage can incur a repair/replacement charge.
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We keep a card on file during your rental. Damaged items are charged at repair cost, or five times the rental cost if a piece is unrepairable. Best advice: treat our pieces like you're borrowing them right before your best friend's event.
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That's our favorite question. Send inspiration photos or a description through the contact form — if you can dream it, we'll try to build it.
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We love working with our vendor friends ("friendors") on styled shoots and features. We're selective because requests are high — reach out through the contact form with your idea.

